Training experience for tour guides in San Pedro de Atacama (Chile); based on bio-psycho-sociospiritual model.

Alberto Muñoz Sims, Marta Pérez Arredondo

Abstract


The national tourism strategy 2012-2020 presents the development of quality and human capital as an essential support. Framework in which one has been implemented during 2016 a training process tending to certification of 105 tour guides (Chileans, foreigners and Atacameños), in the town of San Pedro de Atacama; an oasis located in the far north of Chile, in the worldwide driest desert and whose heritage interest areas are located between 2300 and 6300 meters above sea level.

Since the early nineties, visits have remained on the rise, welcoming to 141.969 national and foreigner’s tourist during 2015.

This has been generating a deregulated tourist offer; which manifests itself in the absence of barriers to establish as guides or tour operators; besides the tension with the indigenous communities, the Atacameña- Likan Antai, by the impact it has had on their traditional way of life.

From the bio-psycho-sociospiritual perspective was implemented a methodology that provides neuropsychological bases of well-being defines from biology the tourism experience. Psychosocial bases from guided interaction; and the meeting-recognition with the Atacama culture, by including spirituality from the indigenous worldview.

After the training, participants were interviewed using a qualitative research desing, in the process, key informants, to understand and evaluate the contribution of this methodology as a training tool that allows integrating the indigenous in Chile, which continues invisibilizing its multicultural character. 


Keywords


Heritage, Tourism, Education, Multicultural, Atacama, bio-psycho-sociospiritual

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